Help

Eleven recordings, no narration

Every video below is the real app at version 1.0.3, recorded on Windows. Nothing is staged and nothing is a mock-up — if it happens in a clip, it happens in the build you install.

Start here

Just installed Orkely? These two cover the setup and the whole loop.

First-run setup

Company details and logo, your admin email, a payment method and the email tab — filmed from a brand-new install, not a populated one. 55 seconds.

The whole loop

Client, proposal, sent, accepted, converted into a project, then invoiced from the finished work. Just over a minute.

Set up your work

The records everything else hangs off.

Add a client

Contact details, notes, and the record every job, quote and invoice will link back to.

20 seconds

Start a project

One project per job, holding its own tasks, files, hours and costs.

15 seconds

Log a task

Priority and deadline, hours against the task, and the file that belongs to that step.

33 seconds

Quote, invoice and get paid

The part that turns work into money.

Write and send a proposal Pro

The rich-text editor, merge fields, and an email that carries the PDF with it.

22 seconds

Invoice from a project

Pick the finished tasks and they become invoice lines on a branded PDF.

21 seconds

Record a payment

Mark an invoice paid and note how the money actually arrived.

15 seconds

Money, settings and reports

Keeping the numbers honest.

Add income and expenses

Log both as they happen, and correct any entry afterwards if you got it wrong.

28 seconds

Set up payment methods

Bank fields for any country, a payment link, or a free-form row — whatever prints on your invoices.

15 seconds

Read the reports Pro

Revenue and expenses over time, and billing broken down per client.

17 seconds

Pro add-on

Unlock Pro (Reports & Proposals)

Pro is a one-time Microsoft Store add-on bought inside Orkely Free. There is no separate Pro app to download.

Buy the add-on inside Orkely Free

  1. Open Proposals or Reports in Orkely Free.
  2. Click Get Reports & Proposals on the add-on card.
  3. Complete the purchase in the Microsoft Store dialog that opens. The purchase needs an internet connection, and nothing is charged unless you complete it.
  4. The app unlocks as soon as the Store confirms it. If the page still looks locked, press Check again.

Restore it with “Check again”

After a reinstall, or on a new PC, sign in to the Microsoft Store with the same Microsoft account used for the purchase, make sure you are online, then open Proposals or Reports and click Check again. The same link is on Help → About. There is no licence key to enter — the Microsoft account is the licence.

Still locked? Check these in order:

  • The PC is connected to the internet. The ownership check talks to the Microsoft Store.
  • Windows Firewall or antivirus is not blocking Orkely from reaching Microsoft.
  • Orkely Free is up to date via the Microsoft Store (Store → Library → Get updates).
  • You are signed in with the same Microsoft account that bought the add-on.
  • Click Check again once more after those checks.
  • If it still fails, contact support with the Microsoft account email and approximate purchase date.

“Could not reach the Microsoft Store” means the check could not run, usually because of the connection or a firewall. “No Reports & Proposals add-on was found” means the Store answered, but the signed-in account does not own it.

Troubleshooting: emails not sending

Orkely sends invoices and proposals over your own email account. If sending fails, work through these:

  • Firewall or antivirus: allow Orkely through Windows Firewall and any security suite. Security software can silently block outgoing SMTP, which looks exactly like a wrong password.
  • SMTP port: use 587 with TLS (STARTTLS), or 465 with SSL. A port blocked by your network or ISP fails with “Could not reach the email server”.
  • Gmail: enable 2-Step Verification, generate an App Password, use smtp.gmail.com on port 587. Gmail rejects your normal password for SMTP.
  • Outlook / Microsoft 365: use smtp.office365.com on port 587, and an App Password if multi-factor authentication is on.
  • Fallback: choose send via my email app on the invoice or proposal. Orkely saves the PDF to your Downloads folder and opens a pre-filled draft in your desktop mail app, so you can attach it and send from there.

If a video does not answer it

Two of the nine task clips are Pro features and are marked as such. The setup walkthrough and the full-flow demo work in Orkely Free.

The app has its own Help menu

Setup, email setup, sending invoices, email templates, backups and Check for Updates all live inside Orkely itself, reachable from the native Help menu.

Straight answers on the FAQ

Pricing, offline behaviour, where your data is stored, platform support and what happens when you open a Pro feature in Free.

Read the FAQ

Email a human

Every Orkely user, whether or not you own the Pro add-on, can email support. Bug reports go through the app itself, which can attach your log file for you.

Get in touch

Recorded against Orkely 1.0.3. If a clip here ever disagrees with a newer build, tell us — the app is right and the video needs re-recording.

Try it on your own data

Orkely Free installs in under a minute from the Microsoft Store. No account, no cloud setup, no credit card.

Get Orkely Free